Terms of Service

Last updated: 2/23/2026

Agreement to Terms

By accessing and using Mvacant's real estate platform, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

Our Services

Property Platform

  • • Property listings and search
  • • Virtual tours and AR experiences
  • • Tenant screening and verification
  • • Payment processing and rent collection

Construction Hub

  • • Material suppliers marketplace
  • • Labor hiring and management
  • • Project tracking and management
  • • Delivery and logistics services

User Accounts

Account Creation

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials.

Prohibited Activities

  • • Creating fake or misleading listings
  • • Harassing or discriminating against users
  • • Attempting to circumvent security measures
  • • Using the platform for illegal activities

Payment and Subscription Terms

Subscription Plans

  • • Starter: Free tier with basic features
  • • Professional: KES 2,000/month with premium features
  • • Enterprise: KES 5,000/month with full access

Payment Processing

  • • All payments processed securely via M-Pesa
  • • Automatic billing for subscription renewals
  • • 30-day money-back guarantee
  • • Transaction fees may apply

Content and Property Listings

User-Generated Content

You retain ownership of content you submit, but grant us a license to use, display, and distribute it on our platform.

Content Standards

  • • Accurate and truthful information
  • • No discriminatory or offensive content
  • • Respect for intellectual property rights
  • • Compliance with local laws and regulations

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service.

Data Protection

  • • We implement appropriate security measures
  • • Your data is processed in accordance with applicable laws
  • • You have rights to access, correct, and delete your data
  • • We do not sell your personal information

Disclaimers and Limitations

Service Availability

We strive to provide reliable service but cannot guarantee uninterrupted access. We may temporarily suspend services for maintenance or updates.

Property Information

While we verify listings, we cannot guarantee the accuracy of all property information. Users should conduct their own due diligence.

Third-Party Services

We may integrate with third-party services. We are not responsible for their practices or content.

Termination

Account Termination

We may terminate or suspend your account at any time for violations of these terms. You may also cancel your account at any time.

Effect of Termination

  • • Access to premium features will cease
  • • Your data may be retained for legal purposes
  • • Outstanding payments remain due
  • • Some content may remain visible to other users

Changes to Terms

We may update these Terms of Service from time to time. We will notify users of significant changes via email or through our platform. Continued use of our services constitutes acceptance of updated terms.

Contact Information

If you have questions about these Terms of Service, please contact us:

Email: legal@mvacant.com

Phone: +254 700 000 000

Address: Nairobi, Kenya